FAQ – How to send Vmail

Posted: December 10th, 2009 | Author: Dawson Roark | Filed under: FAQ, How to | Tags: , , , , , , , , , , , , , , , , , , , , | No Comments »


FAQ-OMV iPhone app- Did you have a glitch?

Posted: December 9th, 2009 | Author: Amber | Filed under: FAQ, Video Tools | Tags: , , , , , , , , , , , , , , , , , , , , , | No Comments »


We’re so sorry..try it again!

Amber here….
Thank you for downloading our new iPhone application. Last week we were listed in the Top 10 Video sharing sites. Thank you – MASHABLE.
http://mashable.com/tag/openmyvideo/
Check us out!
If you have any questions email or vmail (yeah baby) at amber@openmyvideo.com


FAQ – OpenMyVideo Outlook Plugin Installation

Posted: December 3rd, 2009 | Author: Dawson Roark | Filed under: FAQ, How to, Video Tools | Tags: , | No Comments »

We’ve made it really easy for Outlook user to sync their contacts to OpenMyVideo.com. Watch the video and see for yourself!


Are you having issues viewing or recording videos on the site?

Posted: November 21st, 2009 | Author: Lea | Filed under: FAQ, OMV for Business, Video Tools | Tags: , , , , | No Comments »

There are many technology pieces at work at OpenMyVideo. Our site uses Adobe Air technology to launch the player and camera features. A couple of quick hints to make your experience fantastic:

1. Make sure you have the latest updates/upgrades to your Internet browser. Find them here:

Internet Explorer
Firefox
Safari
Google Chrome

2.  Make sure you have the latest version of Adobe Flash, which is here:

Flash

3.  Make sure Java is on your machine. Most modern browsers will include it—if not, check here:

Java

4.  Loading videos to the web is a bandwidth-intense activity. Make sure your connection is optimal.

5.  For the best quality video, use your WebCamera software to create a file. Record your message, locate the file, and then upload and share using our new “File Upload” feature. We accept all common types: .flv .mov .wmv.

6.  Record your videos in a well-lit room. Plan your message first.

OpenMyVideo is a great tool, for everything from business messaging to social networking to keeping up with family and friends. Try it now, keeping these hints in mind. Comment here if you have any questions—we’re happy to help you make the most of OMV.


What is OMV Express and why would I use it?

Posted: November 18th, 2009 | Author: Dawson Roark | Filed under: FAQ | No Comments »

OMV Express is a tiny application that installs directly on your desktop. Using the OMV Express tool on your desktop is a fast, easy way to record video directly to your OpenMyVideo.com account that doesn’t require you to open a browser.


How do I upgrade my account?

Posted: November 18th, 2009 | Author: Dawson Roark | Filed under: FAQ | No Comments »

Upgrade your account in the “My Account” section of your profile under the “CHANGE PLAN” tab. Select your new plan from the drop box and click the “Change My Plan” button.


How do I update my credit card information?

Posted: November 18th, 2009 | Author: Dawson Roark | Filed under: FAQ | No Comments »

Credit card information can be updated in the “My Account” section of your profile under the “BILLING INFORMATION” tab.


How do I import contacts to my address book?

Posted: November 18th, 2009 | Author: Dawson Roark | Filed under: FAQ | 9 Comments »

Many contact management systems allow for export to a CSV file.  Check your application and use our CVS upload feature.


How do I import contacts to my address book using the Outlook Plugin?

Posted: November 18th, 2009 | Author: Dawson Roark | Filed under: FAQ | No Comments »

We are currently rebuilding this feature it will be available soon!

Thanks for your patience


Will the Outlook plugin work on a MAC?

Posted: November 18th, 2009 | Author: Dawson Roark | Filed under: FAQ | No Comments »

No, currently there is no Outlook for MAC and we currently do not have an Entourage plug.